What should a public servant look like? Apr 18
Remarks made to DPI-670 class at the Harvard Kennedy School of Government in April 2019.
Government in a Digital Era: Module 8 Apr 15
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 8, we talk about public engagement, public consultation, and service delivery.
Government in a Digital Era: Module 7 Apr 04
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 7, we talk about public engagement, public consultation, and service delivery.
Government in a Digital Era: Module 6 Mar 26
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 6, we talk about data and decision-making.
Government in a Digital Era: Module 5 Mar 18
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 5, we talk about regulating the digital economy.
Government in a Digital Era: Module 4 Mar 11
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 4, we talk about technology and platforms.
Government in a Digital Era: Module 3 Feb 20
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 3, we talk about service design and design thinking.
Government in a Digital Era: Module 2 Feb 19
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 2, we talk about user needs and user research.
Government in a Digital Era: Module 1 Jan 29
From January to April 2019, I'm teaching the "Government in a Digital Era" course at the University of Waterloo. In Module 1, we introduce the idea of digital government.
Government in a Digital Era: Course Overview Jan 21
From January to April 2019, I'm teaching the "Government in a Digital Era" course as part of the Masters of Public Service program at the University of Waterloo.